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Refund Policy
REFUND POLICY
1. General Provisions
These Refund Policy rules govern the conditions under which a user of the Lajkto.eu platform may request a refund.
Lajkto.eu operates with a user wallet (credit) system that the user preloads in advance.
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2. Eligibility for a Refund
The user is entitled to request a refund only if all of the following conditions are met:
- the request is submitted no later than 14 calendar days from the date the wallet was topped up
- the request applies exclusively to the unused balance
- no transactions have been made from the wallet (or only partial transactions, in which case only the unused portion may be refunded)
After the 14-day period expires, the right to a refund lapses.
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3. Non-Refundable Payments
Refunds do not apply to:
- financial support for creators (one-time donations)
- monthly support for creators (subscriptions)
- amounts already used within the platform
- bonus credits provided by the platform (e.g. welcome bonus)
These payments are considered non-refundable.
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4. Digital Services
The user acknowledges that by using the digital services of the platform (in particular by using credits), the performance of a digital service begins, which may result in the loss of the right to withdraw from the contract under applicable legal regulations.
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5. Refund Method
Approved refunds will be processed using the same payment method that was used to top up the wallet, unless otherwise agreed.
The platform reserves a reasonable period necessary for technical and administrative processing of the refund request.
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6. Final Provisions
The platform reserves the right to amend this Refund Policy at any time.
The current version is always available on the Lajkto.eu website.
1. General Provisions
These Refund Policy rules govern the conditions under which a user of the Lajkto.eu platform may request a refund.
Lajkto.eu operates with a user wallet (credit) system that the user preloads in advance.
---
2. Eligibility for a Refund
The user is entitled to request a refund only if all of the following conditions are met:
- the request is submitted no later than 14 calendar days from the date the wallet was topped up
- the request applies exclusively to the unused balance
- no transactions have been made from the wallet (or only partial transactions, in which case only the unused portion may be refunded)
After the 14-day period expires, the right to a refund lapses.
---
3. Non-Refundable Payments
Refunds do not apply to:
- financial support for creators (one-time donations)
- monthly support for creators (subscriptions)
- amounts already used within the platform
- bonus credits provided by the platform (e.g. welcome bonus)
These payments are considered non-refundable.
---
4. Digital Services
The user acknowledges that by using the digital services of the platform (in particular by using credits), the performance of a digital service begins, which may result in the loss of the right to withdraw from the contract under applicable legal regulations.
---
5. Refund Method
Approved refunds will be processed using the same payment method that was used to top up the wallet, unless otherwise agreed.
The platform reserves a reasonable period necessary for technical and administrative processing of the refund request.
---
6. Final Provisions
The platform reserves the right to amend this Refund Policy at any time.
The current version is always available on the Lajkto.eu website.
